If you are an existing PlayStation customer then at some point you must have called PlayStation customer service then you should also know about their customer service and number. in this post complete information about PlayStation customer service.
PlayStation is a popular entertainment video game brand manufactured by Sony that includes five home video game consoles, two handhelds, a media center, a smartphone, as well as an online service and several magazines. PlayStation has been the world’s largest gaming console for many years. Playstation is owned by Sony. The first PlayStation console was launched in Japan in December 1994 and released worldwide the following year. Its headquarter is located in Tokyo, Japan. Sony is a leader in the development, manufacture, and marketing of digital products including digital cameras, digital music, digital televisions, and personal computers.
PlayStation prides itself on having excellent customer service, so if you want to contact PlayStation, you have several options for messaging PlayStation.
|Product Type||Video Game Consoles (Home, Handheld, and Micro Consoles)|
|Production Company||(PlayStation Productions; film and TV series)|
|Owner||Sony Interactive Entertainment|
|Country||Minami-Aoyama, Minato, Tokyo, Japan|
|Launch||December 3, 1994, (28 years ago)|
PlayStation Customer Service
There are several different ways to contact Sony Playstation support, so Sony Playstation has differentiated customer support based on customer needs.
Read:- T Mobile Customer Service
PlayStation Customer Service Hours
Live PlayStation customer service is available Monday-Friday from 6 AM to 6 PM PST.
PlayStation Customer Service Number
PlayStation Phone Number: Live PlayStation customer service is available Monday-Friday from 6 AM to 6 PM PST at 1-800-345-7669.
Sony PlayStation Service Number:- 1-800-345-7669
Sony Professional Service Number :- 1(877) 398-7669
Mobile Service Number :- 1(855) 806-8462
Sony Product Operations Support Number :- 1(800) 883-6817
See the steps below to contact PlayStation Customer Service:
- dial 1-800-345-7669
- then press 5
- stay on the line
- The PlayStation Now customer service team will connect you with a live customer service agent from PlayStation
PlayStation Voice Main Menu:-
- Press 1 for help resetting your PS password or accessing your Sony Playstation Network account
- Press 2 for help with charges on your PlayStation Network (PSN) account.
- For problems with your PS4, controllers, or other peripherals, press 3 for help.
- Press 4 if calling from your PlayStation VR
- Press 5 for all other inquiries with PlayStation Customer Service
If you have questions about closed captioning, you need to dial 1-800-345-SONY.
Playstation Best Toll-Free/800 Number
The 1-800-345-7669 phone number is PlayStation’s best number because 156,720 customers like you contacted this number over the last 18 months. Issues that can be reported to Customer Care via 1-800-345-7669 include Account Hacked Account, Charge Refund, Account Recover, Banned Account, Account Access, and other customer service-related issues. The PlayStation Call Center you call is staffed in California, Philippines, and is open Monday-Fri: 8 am-8 pm PST. Overall, this is the best number for PlayStation customer care to talk to a live representative.
PlayStation Customer Service Number Call Response
Phone number to dial:- 1-800-345-7669 (Press 1 or 0 on each menu)
Call-back Available: – No
The call will be picked up by a real person: – Yes
Best Time To Call:- 8:15 AM
Call Center Hours: Monday – Friday: 8 am to 8 pm PST
Alternate ways to contact:- Phone, Web, Twitter, Chat
Quality of help:- 83%
Customer Votes:- 2,049
Playstation Contact Via Live Chat
If for any reason you are unable to speak with a Sony PlayStation customer service agent or you are unable to get on hold, you can connect to the Sony Live Chat feature on their website. To use their online chat function, first, you need to visit their main support page, then select the category that best matches your issue.
Once you have followed the above steps, a new window will open asking you to enter your details like – your first name, last name, email address, case number, and subject before connecting you with a live agent.
Wait a while and they will connect you with the right person for your problem who can help you solve your problem.
Other Ways To Contact PlayStation
- PlayStation Support Email: PlayStationSponsorships@sony.com
- PlayStation mailing addresses
Job Center:- 2207 Bridgepoint Pkwy, San Mateo, CA 94404
PlayStation Live Chat Support
You can start a live chat with the customer support PlayStation contact page by clicking on the “Chat” button. Chat is available Monday-Friday 6 am-10 pm PST, and Saturday-Sunday 7 am-8 pm PST.
How to contact PlayStation?
If you are looking for a PlayStation customer service helpline number, dial 1-800-345-7669. You can contact the PlayStation Customer Team Mon-Fri: 8 am – 8 pm EST via this number.
You can also contact PlayStation Customer Service by emailing email@example.com or using Facebook or Twitter.
How to Talk to a Sony PlayStation Live Agent
When you call the Customer Service phone number 1-800-345-7669, you will be greeted by an automated system. It’s easier to get a real person on the phone. Listen carefully to all the options.
If you want to speed up the process, here is the first main menu of options you can choose from:
1: Accessing Your PlayStation Network Account or Resetting your Password
2: Charges for Your PlayStation Network Account
3: Troubleshooting PS4 Controllers
4: PlayStation VR
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Reasons to Call Playstation Customer Service
People call Playstation customer support for many reasons which are given below:
- Problems with web-based services
- Questions about refunds and replacements that cannot be handled by the retailer.
- technical support
Playstation Customer Reviews
* Get a different console
Zero customer support, money was taken from my account without notice, I disputed with PayPal and got a refund, then my account was suspended. I have not received any email from PlayStation as to why my account is locked nor can I open it using my ID.
* Almost Scam
Their alternative to text-only customer service is utter crap. And they let you access this chat feature from a smartphone, but it seems to be running so badly that when you get a real person, their initial message locks you out of the chat’s keyboard. gives.
* If you want to stress order from PlayStation
Amazing customer service. It is impossible to contact to solve a problem. Bought a game from an online store and when I needed to return it I was told they didn’t sell it to me.
* Worst customer service on the planet
Worst customer service on the planet. They are impossible to reach for anything. I just paid $9.99 to change my user id and it’s been almost a month and still hasn’t seen the change. I paid for a service, but they didn’t deliver, and now can’t be contacted about it.
* Extremely High Wait Times
I had to wait for triple the wait time, and then by that time the service was down for the day. How in god’s name do I get a refund if a representative won’t even talk to me? I sat in wait for several nights with a total wait time of hours.
* It’s fun but useless at the same time
It’s fun but useless at the same time. It turns off the timing of the game, nothing special. Presumably, most of the users are children or people out of social life. rubbish
* Terrible Service
Terrible service. The Customer Agent service does not exist. These fools have created a 2 step verification system with a big crack in it if you change your phone number. My account which was paid to me is now closed. And I can’t catch these people. They just say it’s too busy and hang up
* PS4 updates take several days to download
PS4 updates take several days to download and install, making you wait before allowing you to continue with a game you’ve already started. I’m on 150gb fiber cable and it’s taking days to download and install crappy updates. I am tired of this forum to do so.
* awesome experience with psn support
Terrible experience with PSN support. Put them a direct question and Ryan at PSN support told me not know how to access the Sony Account menu on their website. I think business at Sony must be great
How Much Is PlayStation Plus
Including a range of PS5 games in the catalog, the new PlayStation subscriptions are available now at the following prices:-
1. PS Plus Essential – 1 month – Rs 499 / 3 months – Rs 1,199 / 12 months – Rs 2,999.
PS Plus Xtra – 1 month – Rs 749 / 3 months – Rs 1,999 / 12 months – Rs 4,999.
PS Plus Deluxe – 1 month – Rs 849 / 3 months – Rs 2,299 / 12 months – Rs 5,749.
Can You Get Peacock On Playstation
Yes, You Get Peacock On PlayStation. PlayStation, in addition to gaming consoles, is available to download on Samsung tv, Apple TV, Android TV, Peacock Roku, Amazon Fire TV, Xbox One, LG, and Vizio TV as well as a computer.
How to watch Peacock on PlayStation
To download the Mayur app on PlayStation, you first go to the PlayStation Store on your gaming console, then select “Apps”. In the Apps section, you can either search for it in the search bar or scroll down to find the app, or select it when you find it. After this download the Peacock app. Once it is downloaded, launch the app, and log in using your Peacock credentials.
is Philo on PlayStation
Philo is supported on many popular devices. With Apple TV and Amazon Fire TV Stick, you can simply download the Philo app on your device, and log in. Gaming consoles are not included in the list of supported devices. While you can stream Hulu, Netflix, and Disney+ on Xbox or PlayStation 5, you can’t stream Philo on them.
Can You Download Peacock On Playstation
Yes, You Can Download Peacock On PlayStation.
The Peacock TV streaming service is now available to download and install on Sony’s PlayStation 4.
To download it, see the points given below:-
1. First scroll down and click on “Apps”
2. Scroll down and select “All Apps”
3. Peacock will be one of the featured apps.
If it doesn’t appear right away, scroll through the list or use the search function at the top of the screen.
4. Once the app is located and selected, click “Download”
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