If you are a customer of Optimum company or want to take any service related to internet, television, mobile, and phone from this company, then you must have thought about Optimum customer service. In this post, we have given complete information about Optimum Customer Service.
Optimum | Description |
---|---|
Type | Brand |
Brand | Telecommunication |
Predecessors | Morris Broadband Sudden Link Communications |
Established | 1970 |
Headquarters | Long Island City |
Services | Cable Television, High-Speed Internet, Telephone, Mobile Phone, Advertisement |
Revenue | $6.5B |
Areas Served | Arizona, Arkansas, California, Connecticut, Idaho, Kentucky, Louisiana, Mississippi, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Texas, West Virginia |
Key People | Dexter Goi (Chief Executive Officer, Altice Group / Executive Chairman, Altice USA), Hakim Bobazin (President and Chief Operating Officer, Altice USA), Mike Grau (Chief Financial Officer, Altice USA). |
Business | Optimum provides internet, phone, TV, mobile, smart WiFi, and advertising services to small and medium-sized businesses. |
Website | www.optimum.com |
Optimum is an American Internet, television, mobile, and home phone company. Optimum provides in-home connectivity and entertainment through high-speed Internet, digital TV, and voice services. It serves Arizona, Arkansas, California, Connecticut, Idaho, Kentucky, Louisiana, Mississippi, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Texas, and West Virginia. It is the fourth largest cable provider in the United States and a Fortune 500 telecommunications company. The Optimum brand is owned and operated by Altice USA.
Optimum Customer Service
If you have any questions or concerns, you can reach one of Optimum’s experienced support teams with a phone call or chat. If you have questions or issues with your current service, enjoy Optimum’s 24/7 customer service for friendly assistance. Optimum’s team of experts is available via online chat or phone call, plus you can reach Optimum by email!
Get In Touch With Optimum
To order Optimum Business Services call: 866-209-1099
Optimum’s professional sales team, experts in matching the right services to your business, are available Monday through Friday from 8 am to 7 pm and also on Saturdays from 9 am to 5 pm. You can reach them by calling 866-209-1099 or by chatting online. If you have any questions about your current account, contact Customer Service. Optimum’s helpful customer service team is available 24 hours a day, 7 days a week. Optimum Business wants to make sure you have access to the help you need, which is why Optimum technical support is available every hour of the day, every day of the week for Optimum Business Internet, Phone, TV, and Managed Services.
Optimum also offers a variety of advanced services, technical support options, and innovative home products through its partners. Through the Altice One app on Apple TV, Optimum customers can access all their television channels and streaming apps in one place.
Optimum Customer Service Phone Number
Optimum TOLL-FREE NUMBER
Phone Number:- 1-866-218-3259 (US)
Phone Number:- 1-866-200-7273 (US)
Phone Number:– (800) 735-5379 (Optimum Stores)
Other Optimum Phone Number
Optimum Customer Service Number: – 888-276-5255
OPTIMUM NEW SERVICE CALL NUMBER:- 833-926-3027
Optimum Cablevision Customer Care Number:- 800-877-8849
Optimum Purchase Number:- 203-847-6666
Optimum Moving & Address Change Concierge Number:- 877-318-2092
Optimum New Customer Concierge Number: – 888-715-3291
Optimum International Customer Service Number: – 917-529-5500
If you need help from the Optimum Business Customer Support team with any issue, see the table below for the team you can contact.
Department | Contact Us | Hours of Operation | Days |
---|---|---|---|
Technical Support (Internet, Phone & TV) | Chat with Customer Service at 888-276- 5255 | 24 hours | 7 days a week |
Customer Service / Billing | Chat with Technical Support at 888-276- 5255 | 24 hours | 7 days a week |
Sales | Chat with Sales at 855-267- 8468 | 8 a.m. -7 p.m. | Monday – Friday |
Installation & Pending Surveys | 855-267- 8468 | 8 a.m. -7 p.m. | Monday – Friday |
Optimum Call Center Timings:
Call: Monday – Friday (8 am – 8 pm)
sales Call: Saturday (9 am – 5 pm)
chat Monday – Friday (9 am – 6 pm)
Customer Service,
Technical Support Call Center Timings:- 24 hours a day, 7 days a week Establishment and Pending.
Survey Call Center Timings:- Monday to Friday (8 AM – 7 PM)
Optimum Customer Service E-mail
Optimum uses at least 5 email formats
E-mail:- John.Smith@alticeusa.com
E-mail:- JSmith@cablevision.com
E-mail:- JohnSmith@alticeusa.com
E-mail:- John_Smith@alticeusa.com
E-mail:- John@alticeusa.com
Optimum’s Social Media
Optimum Best Phone Number 888-276-5255
You must have seen the number 888-276-5255 on the official website of Optimum, you must have also got a question in your mind that for this number. So let us tell you that this number has been given on the official website of Optimum to help customers like you. This is the best number for Optimum’s customer service to contact.
Reasons to Contact Optimum Customer Service
People call Optimum for many reasons, including:
- starting a new cable TV, Internet, or telephone service
- Cancellation or change of existing services
- technical support
- scheduling technician visits
- arranging service transfers
- billing question
- Keeping in touch with Optimum by phone
Optimum has dedicated phone lines for opening new accounts.
Optimum’s technical support is available by phone 24 hours per day. For all other issues, customer care is available from 8 AM to 8 PM as per the following times.
These lines are open during the following times:
Monday – Friday, (7am – 11am)
Saturday, (7am – 10am)
Sunday, (7 am – 10 am)
What types of problems can Optimum phone-based customer service solve?
Many issues with Optimum can be resolved through telephone customer service, including starting or changing service, transferring service after a move, billing issues, and setting up technician appointments.
Read:- Shapellx Customer Service Number
Optimum Service Commitment
30-day guarantee
Optimum offers a 30-day money-back guarantee. If you’re not completely satisfied, Optimum will refund you.
24/7/365 Customer Support
Optimum’s US-based customer service team is here to support your business. Contact Optimum anytime day or night – even on holidays.
Same-day service
Optimum strives to keep you connected, but if there is a problem with your service, Optimum’s customer service team will try to contact you the same day.
Optimum Customer Service Store
Optimum Customer Service Number Newark Nj
Address:– Optimum Newark186 West Market Street
Newark, NJ 07103 Phone Number:- (866) 950-3278
Open until 6:00 PM
Optimum Customer Service Number Bridgeport ct
Address:- Bridgeport Optimum Store
3710 Main Street
Bridgeport, CT 06606
Phone Number:- (866) 950-3278
Day of the Week Hours
- Monday (9:00 AM – 6:00 PM)
- Tuesday (Open until 6:00 PM)
- Wednesday (9:00 AM – 6:00 PM)
- Thursday (9:00 AM – 6:00 PM)
- Friday (9:00 AM – 6:00 PM)
- Saturday (9:00 AM – 6:00 PM)
- Sunday (Closed)
Store Services
- Pay My Bill
- Optimum Mobile, Video, Internet, and Phone
- Product Showcase
- Device Activation
- Equipment Exchange and Returns
- Cell Phone Recycling
- Mobile Phone Trade-In
Optimum Customer Service Number Norwalk ct
Address:- Optimum Norwalk
28 Cross Street
Norwalk, CT 06851
Phone Number:- 800) 735-5379 (Open until 6:00 PM)
Optimum Customer Service Number Paterson NJ
Address:– 100 Hamilton Plaza
Paterson, New Jersey 07505
Phone Number:- (866) 950-3278
SERVICES
- home phone service
- broadband home service
- tv home service
Optimum Customer Service Number Wappingers Falls NY
Address:– Wappingers Falls Optimum Store
719 Sergeant Palmateer Way
Wappingers Falls, NY 12590
Phone Number:- (66) 950-3278
Store Services
- Pay My Bill
- Optimum Mobile, Video, Internet, and Phone
- Product Showcase
- Device Activation
- Equipment Exchange and Returns
- Cell Phone Recycling
- Mobile Phone Trade-In
Optimum Customer Service Number Elizabeth Nj
Address:- Elizabeth Optimum Store
536 North Broad Street
Elizabeth, NJ 07208
Phone Number:– (866) 950-3278
Store Services
- Pay My Bill
- Optimum Mobile, Video, Internet, and Phone
- Product Showcase
- Device Activation
- Equipment Exchange and Returns
- Cell Phone Recycling
- Mobile Phone Trade-In
Optimum Customer Service Number Riverhead
Address:- Riverhead Optimum Store
254 Old Country Road
Riverhead, NY 11901
(800) 735-5379
Store Services
- Pay My Bill
- Optimum Mobile, Video, Internet, and Phone
- Product Showcase
- Device Activation
- Equipment Exchange and Returns
- Cell Phone Recycling
- Mobile Phone Trade-In
Optimum Mobile Customer Service
If you have any mobile phone-related questions or need Optimum support for mobile phone service, you can contact the experienced Optimum mobile team.
Support
customer service
Phone Number:- 866-200-7186 or 611 (from an Optimum mobile phone)
technical support
Phone Number:- 866-200-7186 or 611 (from an Optimum mobile phone)
sale
Optimum Mobile Sales
Phone Number:- 866-200-7004
Optimum Customer Service Pay Bill
Optimum Companies gives you many conveniences to pay your bill – by phone, in person or by mail, or online, using the app. You can use the following methods to pay your bill
through bank
To check whether you can pay Optimum directly through your bank, sign in to your bank’s website and confirm that they have a bill payment section. If offered, add “Optimum” as a recipient and provide your 14-digit Optimum account number without any dashes or spaces. Your account number is given on My Profile.
If prompted to enter a payment address. Use the following address:
Optimum Address:- PO Box 70340
Philadelphia, PA, 19176-0340
automatic payment
Never miss a payment with AutoPay. Under Automatic Pay, your monthly payment is automatically deducted from your bank account or your debit/credit card will be charged each month.
one time payment
You can pay your bill by scheduling or by paying using your bank account or debit/credit card.
FAQ
how to contact optimum customer service
You can talk to optimum in any of the ways, if you want to talk to optimum customer service to solve any problem related to optimum, then you can contact their team through phone, online chat, or e-mail Ho.
Is optimum customer service 24 hours
Optimum’s technical support is available by phone 24 hours per day. For all other issues, customer care is available from 8 AM to 8 PM as per the following times. Monday – Friday, (7am – 11am), Saturday, (7am – 10am), Sunday, (7am – 10am).
What time does optimum customer service open
Optimum Call Center Timings:Call: Monday – Friday (8 am – 8 pm) sales:- Call: Saturday (9 am – 5 pm) chat:-Monday – Friday (9 am – 6 pm), Customer Service, Technical Support:- Call Center Timings – 24 hours a day, 7 days a week. Establishment and Pending Survey:- Call Center Timings – Monday to Friday (8 AM – 7 PM).
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