Optimum Customer Service । Phone Number

Rate this post

If you are a customer of Optimum company or want to take any service related to internet, television, mobile, and phone from this company, then you must have thought about Optimum customer service. In this post, we have given complete information about Optimum Customer Service. 

Optimum Customer Service । Phone Number
OptimumDescription
TypeBrand
BrandTelecommunication
PredecessorsMorris Broadband Sudden Link Communications
Established1970
HeadquartersLong Island City
ServicesCable Television, High-Speed ​​Internet, Telephone, Mobile Phone, Advertisement
Revenue$6.5B
Areas ServedArizona, Arkansas, California, Connecticut, Idaho, Kentucky, Louisiana, Mississippi, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Texas, West Virginia
Key PeopleDexter Goi (Chief Executive Officer, Altice Group / Executive Chairman, Altice USA), Hakim Bobazin (President and Chief Operating Officer, Altice USA), Mike Grau (Chief Financial Officer, Altice USA).
BusinessOptimum provides internet, phone, TV, mobile, smart WiFi, and advertising services to small and medium-sized businesses. 
Websitewww.optimum.com

Optimum 

Optimum is an American Internet, television, mobile, and home phone company. Optimum provides in-home connectivity and entertainment through high-speed Internet, digital TV, and voice services. It serves Arizona, Arkansas, California, Connecticut, Idaho, Kentucky, Louisiana, Mississippi, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Texas, and West Virginia. It is the fourth largest cable provider in the United States and a Fortune 500 telecommunications company. The Optimum brand is owned and operated by Altice USA. 

Optimum Customer Service

If you have any questions or concerns, you can reach one of Optimum’s experienced support teams with a phone call or chat. If you have questions or issues with your current service, enjoy Optimum’s 24/7 customer service for friendly assistance. Optimum’s team of experts is available via online chat or phone call, plus you can reach Optimum by email!

Get In Touch With Optimum

To order Optimum Business Services call: 866-209-1099 

Optimum’s professional sales team, experts in matching the right services to your business, are available Monday through Friday from 8 am to 7 pm and also on Saturdays from 9 am to 5 pm. You can reach them by calling 866-209-1099 or by chatting online. If you have any questions about your current account, contact Customer Service. Optimum’s helpful customer service team is available 24 hours a day, 7 days a week. Optimum Business wants to make sure you have access to the help you need, which is why Optimum technical support is available every hour of the day, every day of the week for Optimum Business Internet, Phone, TV, and Managed Services. 

Optimum also offers a variety of advanced services, technical support options, and innovative home products through its partners. Through the Altice One app on Apple TV, Optimum customers can access all their television channels and streaming apps in one place.

Optimum Customer Service Phone Number

Optimum TOLL-FREE NUMBER 

Phone Number:- 1-866-218-3259 (US)

Phone Number:- 1-866-200-7273 (US)

Phone Number:– (800) 735-5379 (Optimum Stores) 

Other Optimum Phone Number

Optimum Customer Service Number: – 888-276-5255

OPTIMUM NEW SERVICE CALL NUMBER:- 833-926-3027

Optimum Cablevision Customer Care Number:- 800-877-8849

Optimum Purchase Number:-   203-847-6666

Optimum Moving & Address Change Concierge Number:- 877-318-2092

Optimum New Customer Concierge Number: – 888-715-3291

Optimum International Customer Service Number: – 917-529-5500 

If you need help from the Optimum Business Customer Support team with any issue, see the table below for the team you can contact.

DepartmentContact UsHours of OperationDays
Technical Support (Internet, Phone & TV)Chat with Customer Service at 888-276- 525524 hours7 days a week
Customer Service / BillingChat with Technical Support at 888-276- 525524 hours7 days a week
SalesChat with Sales at 855-267- 84688 a.m. -7 p.m.Monday – Friday
Installation & Pending Surveys855-267- 84688 a.m. -7 p.m.Monday – Friday

Optimum Call Center Timings:

Call: Monday – Friday (8 am – 8 pm)

sales Call: Saturday (9 am – 5 pm)

chat Monday – Friday (9 am – 6 pm)

Customer Service,

Technical Support Call Center Timings:- 24 hours a day, 7 days a week Establishment and Pending.

Survey Call Center Timings:- Monday to Friday (8 AM – 7 PM) 

Optimum Customer Service E-mail 

Optimum uses at least 5 email formats 

E-mail:- John.Smith@alticeusa.com 

E-mail:- JSmith@cablevision.com 

E-mail:- JohnSmith@alticeusa.com 

E-mail:- John_Smith@alticeusa.com 

E-mail:- John@alticeusa.com 

Optimum’s Social Media 

Instagram  

Facebook

Pinterest

YouTube  

Optimum Best Phone Number 888-276-5255  

You must have seen the number 888-276-5255 on the official website of Optimum, you must have also got a question in your mind that for this number. So let us tell you that this number has been given on the official website of Optimum to help customers like you. This is the best number for Optimum’s customer service to contact.  

Reasons to Contact Optimum Customer Service 

People call Optimum for many reasons, including:

  • starting a new cable TV, Internet, or telephone service
  • Cancellation or change of existing services
  • technical support
  • scheduling technician visits
  • arranging service transfers
  • billing question
  • Keeping in touch with Optimum by phone

Optimum has dedicated phone lines for opening new accounts. 

Optimum’s technical support is available by phone 24 hours per day. For all other issues, customer care is available from 8 AM to 8 PM as per the following times. 

These lines are open during the following times:

Monday – Friday, (7am – 11am)

Saturday, (7am – 10am)

Sunday, (7 am – 10 am)

What types of problems can Optimum phone-based customer service solve?

There are many issues with Optimum that can be resolved through telephone customer service, including starting or changing service, transferring service after a move, billing issues, and setting up technician appointments.

Read:- Shapellx Customer Service Number

Optimum Service Commitment

30-day guarantee

Optimum offers a 30-day money-back guarantee. If you’re not completely satisfied, Optimum will refund you.

24/7/365 Customer Support

Optimum’s US-based customer service team is here to support your business. Contact Optimum anytime day or night – even on holidays.

Same-day service

Optimum strives to keep you connected, but if there is a problem with your service, Optimum’s customer service team will try to contact you the same day.

Optimum Customer Service Store 

Optimum Customer Service Number Newark Nj 

Address:– Optimum Newark186 West Market Street

Newark, NJ 07103 Phone Number:- (866) 950-3278

Open until 6:00 PM

optimum customer service number Bridgeport ct 

Address:- Bridgeport Optimum Store

3710 Main Street

Bridgeport, CT 06606

Phone Number:- (866) 950-3278

Day of the Week Hours

  • Monday (9:00 AM – 6:00 PM)
  • Tuesday (Open until 6:00 PM)
  • Wednesday (9:00 AM – 6:00 PM)
  • Thursday (9:00 AM – 6:00 PM)
  • Friday (9:00 AM – 6:00 PM)
  • Saturday (9:00 AM – 6:00 PM)
  • Sunday (Closed) 

Store Services

  • Pay My Bill
  • Optimum Mobile, Video, Internet, and Phone
  • Product Showcase
  • Device Activation
  • Equipment Exchange and Returns
  • Cell Phone Recycling
  • Mobile Phone Trade-In 

optimum customer service number Norwalk ct

Address:- Optimum Norwalk

28 Cross Street

Norwalk, CT 06851

Phone Number:- 800) 735-5379 (Open until 6:00 PM)

optimum customer service number Paterson NJ 

Address:– 100 Hamilton Plaza

Paterson, New Jersey 07505

Phone Number:- (866) 950-3278 

SERVICES

  • home phone service
  • broadband home service
  • tv home service

Optimum Customer Service Number Wappingers Falls Ny 

Address:– Wappingers Falls Optimum Store

719 Sergeant Palmateer Way

Wappingers Falls, NY 12590

Phone Number:- (66) 950-3278 

Store Services

  • Pay My Bill
  • Optimum Mobile, Video, Internet, and Phone
  • Product Showcase
  • Device Activation
  • Equipment Exchange and Returns
  • Cell Phone Recycling
  • Mobile Phone Trade-In

Optimum Customer Service Number Elizabeth Nj 

Address:- Elizabeth Optimum Store

536 North Broad Street

Elizabeth, NJ 07208

Phone Number:– (866) 950-3278 

Store Services

  • Pay My Bill
  • Optimum Mobile, Video, Internet, and Phone
  • Product Showcase
  • Device Activation
  • Equipment Exchange and Returns
  • Cell Phone Recycling
  • Mobile Phone Trade-In 

Optimum Customer Service Number Riverhead 

Address:- Riverhead Optimum Store

254 Old Country Road

Riverhead, NY 11901

(800) 735-5379 

Store Services

  • Pay My Bill
  • Optimum Mobile, Video, Internet, and Phone
  • Product Showcase
  • Device Activation
  • Equipment Exchange and Returns
  • Cell Phone Recycling
  • Mobile Phone Trade-In

Optimum Mobile Customer Service  

If you have any mobile phone-related questions or need Optimum support for mobile phone service, you can contact the experienced Optimum mobile team.

Support

customer service

Phone Number:- 866-200-7186 or 611 (from an Optimum mobile phone)

technical support

Phone Number:- 866-200-7186 or 611 (from an Optimum mobile phone)

sale

Optimum Mobile Sales

Phone Number:- 866-200-7004

Optimum Customer Service Pay Bill 

Optimum Companies gives you many conveniences to pay your bill – by phone, in person or by mail, or online, using the app. You can use the following methods to pay your bill 

through bank

To check whether you can pay Optimum directly through your bank, sign in to your bank’s website and confirm that they have a bill payment section. If offered, add “Optimum” as a recipient and provide your 14-digit Optimum account number without any dashes or spaces. Your account number is given on My Profile.

If prompted to enter a payment address. Use the following address:

Optimum Address:-  PO Box 70340

Philadelphia, PA, 19176-0340

automatic payment

Never miss a payment with AutoPay. Under Automatic Pay, your monthly payment is automatically deducted from your bank account or your debit/credit card will be charged each month.

one time payment

You can pay your bill by scheduling or by paying using your bank account or debit/credit card.

FAQ

how to contact optimum customer service

You can talk to optimum in any of the ways, if you want to talk to optimum customer service to solve any problem related to optimum, then you can contact their team through phone, online chat, or e-mail Ho.

Is optimum customer service 24 hours

Optimum’s technical support is available by phone 24 hours per day. For all other issues, customer care is available from 8 AM to 8 PM as per the following times. Monday – Friday, (7am – 11am), Saturday, (7am – 10am), Sunday, (7am – 10am).

What time does optimum customer service open

Optimum Call Center Timings:Call: Monday – Friday (8 am – 8 pm) sales:- Call: Saturday (9 am – 5 pm) chat:-Monday – Friday (9 am – 6 pm), Customer Service, Technical Support:- Call Center Timings – 24 hours a day, 7 days a week. Establishment and Pending Survey:- Call Center Timings – Monday to Friday (8 AM – 7 PM).

Read Also:-

1 thought on “Optimum Customer Service । Phone Number”

Leave a Comment