If you are an existing customer of Discover Finance or looking to become one, then you must have a look at Discover Customer Service as good customer service is very important for any company. This post has given complete details about Discover customer service and phone numbers.
Discover is a financial services institution that offers credit cards, from basic cash-back credit cards to personal travel cards. Discover Card was established in the year 1985 by Sears. Discover Card is the third largest credit card brand in the United States, Discover’s headquarters are currently located in the Chicago suburb of Riverwoods, Illinois. Discover has over 50 million card members worldwide. Plus, approximately 5,000 new merchants accept Discover every day.
| Discover | Description |
|---|---|
| Category | Banking |
| Type | Public |
| Industry | Financial Services |
| Products | Payment Systems, Credit Cards, Finance, Consumer Banks, Loans |
| Established | 1985 |
| Founder | Sears |
| Headquarters | Riverwoods, Illinois, Hum |
| Traded as | NY Asse: DFS S&P 500 Component |
| Key People | Roger Hochschild (CEO) David Nelms (Executive Chairman) |
| Revenue | $15.202B |
| Net Income | $4.304B |
| Net Worth | $30.46B |
| Total equity | $136.049B |
| Number of Employees | 16,700 |
| Website | Discoverfinancial.com |
Discover Customer Service
Phone number:- 1-800-347-2683
Phone Number :- 1-801-902-3100 (Outside US)
Other Discover Customer Service Number
- Business Card: – At 1-888-DISC
- Banking: 1-800-347-7000
- Student Loans: 1-877-728-3030
- Personal Loans: 1-866-248-1255
- Gift Card: 1-866-522-7026
Discover Bank Address
Postal address:-
PO Box 30943, Salt Lake City, Utah 84130-0943
Payment Facility Address:-
Address:- PO Box 6103, Carroll, Illinois 60197-6103.
Address:- PO Box 29013, Phoenix, Arizona 85038-9013.
Address:- PO Box 70176, Philadelphia, Pennsylvania 19176-0176
Address:- PO Box 71242, Charlotte, North Carolina 28272-1242
Search Gift Cards:-
Address :-: PO Box 52145, Phoenix, Arizona 85027-2145.
hours:-
Monday – Friday: 8:00 am – 11:00 pm
Saturday – Sunday: 9:00 am – 6:00 pm
Other locations:-
United Kingdom – 201 Talgarth Road, Hammer Smith, London W6 8BJ, England.
Singapore: – 3 Fraser St, Singapore 189352
fax number:-
Number: – +1-224-813-5195
Discover Bank Near Me
Check out Discover Bank branches and ATMs near where you are. To find the nearest branch click here below and use the search tool to check Discover Bank branches and ATMs near you.
Discover Banks Search tool – CLICK HERE
Discover Bank Locations
New Castle Administrative Office
financial center
12 Reeds Way, Newcastle, DE, 19720
Bank Of New Castle Branch
financial center
12 Reeds Way, Newcastle, DE, 19720
financial center
502 E Market St, Greenwood, DE, 19950
Read:- State Farm Insurance Number
How to find Discover branches near you?
The Bank Near Me tool is very helpful for those who are having trouble finding Discover branches, it is easy to use. It works fast.
To find the nearest Discover branch you should follow the steps given below:-
- Enable location in your browser, your location will be determined automatically.
- If this doesn’t work, enter your current address, city, or zip code.
- You will then be taken to the nearest Discover branch. Explore the map or see a list of Discover branches. Click on “Description & Services” under each branch for more detailed information.
Bank Near Me Tool:- Click Here
Discover Customer Service Phone Number
Discover offers a wide range of services, and they have a separate page for each of the following Credit Resource Center, Bank Help Center, Business Card Help, Citizens Insurance Help Center, Card Help Center, Debt Help, Personal Loan assistance, and gift card assistance. All of these pages provide in-depth, specialized information that pertains to customer inquiries.
| SERVICE | Phone Number |
|---|---|
| General Inquiries | 1-800-347-2683 |
| Online Banking | 1-800-347-7000 |
| Personal Loan | 1-800-290-9885 |
| Student Loan Inquiry | 1-800-788-3368 |
| Home Equity Loan Inquiry | 1-855-295-2193 (Current Customers) or 1-855-361-3435 (New Customers) |
| Corporate Information | 1-224-405-1747 |
Other Toll-Free Discover Phone Number
Employee Service:- 800-347-4736
Technical Support:- 800-347-3085
International Customer Service:- 801-902-3100
Read:- Shapellx Customer Service Number
Discover Customer Service Best Toll-Free/800 Number – 1-800-347-2683
This is Discover’s best phone number. Because 16,446 customers like you contacted this number and gave us feedback over the last 18 months. Issues customers call Discover Customer Service at 1-800-347-2683 include lowering my interest rate, canceling my account, and other customer service-related issues. Please consider your problem description in advance before speaking with Discover customer service. While it is unclear what is the best way to talk to Discover customer service representatives, you can speak to Discover customer service representatives via the number 1-800-347-2683.
Read:- T Mobile Best Customer Service Number
International Discover Customer Service Number
International Discover Customer Service Number:- 801-902-3100
However, this phone number is ranked 4th out of 4 by Discover. 16,446 Discover customers contacted by calling on this number. Issues related to customers contacting this number include Lowering my qualifying rate, Canceling my account, and Discover International customer service department checkpoints for similar. As far as we can tell, Discover has call center locations in Utah or Illinois and you can call them 24 hours, 7 days a week. Discover has 4 phone numbers plus 6 different ways to reach Discover customer support.
Discover International Call Response
Phone Number to Dial: – 801-902-3100
Best Time To Dial:- 2:15 PM
Call-back Available:- Yes
The call will be picked up by a real person:- Yes
International Call Center Hours:- 24 Hours, 7 Days
Alternate Methods:- Phone or Web or Chat
Quality :- 79%
Customer Votes:- 396
Discover Global Customer Support Number – 1-800-347-2683
Number:- 1-800-347-2683
Call the number above to get help from Discover, report a lost or stolen card, apply for new benefits, or to check the status of your application.
- One press to ask questions about your existing benefits if you already have a Discover card,
- Please enter the last four digits of your account number.
- Press 4 to know the status of the open application,
- Press 3 to apply for the New Discover Card.
- Press two to report a stolen card,
- Press zero to speak with an account manager.
Phone Number to Dial: – 1-800-347-2683
Call-back Available:- Yes
The call will be picked up by a real person:- Yes
Call Center Hours: – 24 Hours, 7 Days
Best Time To Dial:- 9:15 AM
If asked about the account manager, press 0
Alternate Methods:- Telephone, Web, Chat
Customer Votes:- 218
Read more:- T Mobile Customer Service
Discover Bank Social Media
Discover is very active on its social media. Discover shares information on social media to provide employment information, update customers, offer credit education, provide information specifically on jobs, announce products, and have a friendly chat with customers.
Discover Bank Routing Number
What is Discover Bank Routing Number?
In the US, routing numbers are used by banks and other financial institutions to identify themselves. Routing numbers are made up of 9 digits. Reserve banks require Federal routing numbers to make Fedwire fund transfers. The ACH network also requires them for electronic funds transfers — such as direct deposits and bill payments.
The routing number used for electronic transfers made by ACH and for domestic wire transfers is 031100649. Also, the routing number used for International Wire Transfers (from any other bank outside the US) is 043000261.
| Wire Transfer Type | Discover Bank Routing Number |
|---|---|
| Domestic Wire Transfer | 031100649 |
| Discover Bank Accounts in USA International Wire Transfers in | 031100649 |
Self-Verify Discover Bank Routing Number
Below are the steps to verify the correct Discover Bank routing number:-
Call your bank – Your local Discover Bank branch or toll-free support line can provide you with a routing number.
Sign in to your online account – Many online bank systems allow you to view routing and account numbers from your customer dashboard.
Search Fedwire – Use your name, city, or state to look up the routing number for Discover Bank or double-check that you have the correct one, see below for how to check 👇
Which Discover Bank routing number do you need?
The routing number you need to send or receive money through Discover Bank, be it a payment or transfer domestic or international. It depends on this.
| Transaction | Type of routing number | Discover Bank code |
|---|---|---|
| Payments and debits between US accounts | ACH routing number | 031100649 |
| Wire payments between US accounts | Domestic wire transfer number | 031100649 |
Discover Customer Service Reviews
All the reviews below are from Discovered Bank customers
* Find sides with merchants
Discover allows you to file a dispute within one year of purchase. You provide the documents and the merchant ignores Discover and provides nothing. Discover favors merchants, even if they haven’t provided anything. So use a different credit card
* Discover Bank is top-notch!
I’ve had a Discover for years. And this bank and credit card are amazing. Their security is top-notch. They also promptly told me about a small amount of $29 posted on my card. When I am on the road, if they find someone else using my card, they immediately call me. Customer service always looks for helpful options for me. And the bank messages my balance every day so that there is no disturbance with my bank account.
* Please don’t fall into their trap...
Please don’t fall into the trap of their false advertisement. I have applied as it was saying credit is not required, and got a hard inquiry
* I’ve had great service from Discover
I have had great service from Discover. Their app is one of the best, have been cardholders for years. No controversy Got a personal loan from him a few months ago. Everything has gone smoothly. I got the funds in my account in less than 48 hours.
* wasted time and effort
After several months of processing and submitting a bunch of documents, I was denied a loan with the reason “we will not lend to multiple family homes”, was the “multiple family homes” right from the start of the application Wasn’t it clear? And you wasted months of time and effort getting all those necessary documents.
* It’s the worst ever
This is the worst ever. Not only is the app difficult to understand, but it doesn’t show you the date or due date of your statement. I had to call, I waited for about 15 minutes! only for them to end up on me. Worst customer service.
* Home Equity Loans!
I just got my home equity loan through Discover and I couldn’t be more satisfied with the experience. Their processing times were shorter and faster than I expected, they communicated every step of the way, and every time I called I was able to speak to someone.
* 3+ hours of calls over 7 days still no solution.
On Monday at 7 pm my account was locked out for unusual activity. I have been calling multiple times a day, waiting for 3+ hours, most of the times only to get disconnected or told they are unable to do their job. It’s just a Sunday for a technical issue and I still don’t have access to my account.
* Terrible Customer Service
Terrible customer service. I will never do this again after recommending it to friends and family. After making a purchase where Discover denied my dispute even though the merchant did not comply. They don’t protect your purchases or care about their customers. I submitted all the documents they asked for in support of my dispute.
FAQ
Is Discover A Good Credit Card
The Discover Bank Credit Card is a good (but not great) card.
For whether the discover bank credit card is good or not, you can see the merits and demerits of the card below –
Pros:- 1. No minimum cashback redemption, 2. 5% cash back on rotating spend categories quarterly throughout the year, This will match all the cash back you earn at the end of your first year.
Cons: 1. Low 1% base rewards rate on everything else, 2. 5% bonus cashback rate limited to $1,500 per quarter in spending, 3. Bonus categories must be activated quarterly.
The best Discover credit card for you depends on your needs.
Why Is Discover Card A Joke
For some people the discover card is a joke.
Because the Discover Card is one of the most readily available unsecured credit cards available to consumers.
Discover is a bad credit card for those planning to travel abroad because Discover cards are accepted in fewer countries than Visa and Mastercard.
Apart from this, there are other disadvantages of the Discover card which make it a laughing stock – potential disadvantages, limited acceptance, limited reward options, high-interest rates, no balance transfer offers, and restrictions on cash advances.
How Many Discover Bank Cards Can You Have
You can have 2 Discover Credit Cards at a time. Your 2 Discover cards can be different or the same. But you can only have one student card and one secured card. To get your second Discover Card, you must have the first card open for at least 1 year. If you want 2 Discover cards, it’s probably a good idea to have them each to meet different needs. However, having too many credit cards can hurt your credit score.
Is Discover It A Good Credit Card
Although the discover bank card has some advantages as well as some disadvantages. Benefits like: Discover Card never charges an annual fee, great cashback, and mileage rewards program. And its disadvantages like Unlimited match of all the cash back you earn. The match is paid after the end of the first year, and there is no maximum prize amount. On this basis, it can be said that the Discovered Bank Credit Card has mixed results.
How To Cancel Discover Credit Card
If you want to cancel your Discovered Bank Credit Card, you need to follow the steps given below: First, call the number on the back of your card and contact the customer care department, and give them the reason for closing your account Not required to state and but you may need to provide some information such as name, account number, address. A good safe bet is to shred or shred your card before throwing it away.
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